Returns & Refunds

At JMD Magnets, we strive to ensure your complete satisfaction with our products. If for any reason you are not entirely satisfied with your purchase, we offer a straightforward returns and refunds policy to address your concerns.

Returns:
– You may return unused and unopened items within 2 days of purchase for a full refund or exchange.
– To initiate a return, please contact our customer service team at +91-999994242 to obtain a Return Merchandise Authorization (RMA) number.
– The returned items must be in their original packaging and resalable condition.
– Customers are responsible for return shipping costs unless the return is due to an error on our part or a defective product.

Refunds:
– Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
– If approved, refunds will be processed within [number of days] days and credited back to the original payment method.
– Refunds may take additional time to appear on your account depending on your financial institution.

Exchanges:
– If you wish to exchange an item for a different product or size, please contact our customer service team to arrange the exchange.
– Exchanges will be processed once the original item is received and inspected.

Damaged or Defective Products:
– In the rare event that you receive a damaged or defective product, please contact us immediately upon receipt.
– We will arrange for a replacement to be sent to you at no additional cost, or offer a full refund if preferred.

Non-Returnable Items:
– Certain items are non-returnable, including custom-made or personalized products.
– Clearance or sale items may also be non-returnable unless they are damaged or defective.

Cancellation Policy:
– Orders may be canceled within [number of hours/days] of placement before they are processed and shipped.
– Once an order has been shipped, it cannot be canceled, but it may be eligible for return as outlined above.

Please note that this Returns and Refunds Policy applies only to purchases made directly through the JMD Magnets website. For purchases made through third-party retailers, please refer to their respective returns and refunds policies.

If you have any questions or require assistance regarding returns or refunds, please don’t hesitate to contact our customer service team at +91-9999994242 or +91-9811251277.

By purchasing from our website, you agree to abide by the terms of this Returns and Refunds Policy.